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Support Policy When to Contact Technical Support? We are here to assist you with infrastructure-related issues and core server services. |
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Supported Areas:
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Scope of Responsibility The list above covers the base areas we provide support for. Important Note: Anything not installed or configured by our team for the client is the client's sole responsibility and may not be eligible for support. |
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Please check the "Announcements" page in your client area before creating a ticket for connectivity or performance issues. |
