Our top priority is to protect the security of our clients' accounts, domain names, and payment methods from any unauthorized access. To achieve the highest standards of digital security, we implement strict, multi layered anti fraud procedures.
Why does the first order take longer to process?
The first domain registration order for every new account only is subject to a mandatory security review and verification of the payment method. This process may take up to 24 business hours to complete the order, finalize the registration, and activate the domain.
Important Note: This initial review is processed strictly and automatically by our security system. It cannot be expedited or bypassed manually by our technical support team.
Will this delay occur again in the future?
Absolutely not. We would like to emphasize that this regulatory procedure is a one time requirement applied only to the first registration on your new account. Once this verification is successfully cleared:
- All your future domain registration orders will be processed instantly and automatically.
- Domain renewals and other service orders will be activated immediately without any delay.
What happens after the review is completed?
As soon as the security review is completed and the domain is activated within the coming hours, the system will automatically send the full domain control details directly to your registered email address.
Thank you for your understanding and cooperation in maintaining the highest security standards to protect your digital assets.
